Do you need an AI agent, or just automation?
Most systems sold as agents are automation with a model inside. The difference decides what you should pay. Answer five questions about the process you want to build and get an honest verdict.
Answer five questions about the process itself.
An AI agent decides which tool to call based on the situation in front of it. Automation follows a path drawn in advance, even when a language model writes text somewhere along that path. That is the whole test, drawn from our breakdown of twelve production systems and the honest count of how many of them turned out to be genuine agents.
1. Can you draw this process as a flowchart, with every branch known in advance?
2. Does the next step depend on what the system finds while it works, in ways you cannot fully list ahead of time?
3. Is a wrong answer here acceptable, as long as a human reviews it before it reaches a customer?
4. Does the task repeat in the same shape every time it runs?
5. Does it need to act across multiple tools that it decides between at runtime?
Bring us the actual process. We will tell you which one it is.
A 30-minute diagnostic, free. We map the process, tell you honestly whether it needs an agent or automation, and give you the plan either way.